Cell phone provider Comcast has added 311 as part of their cell phone services. Verizon, Sprint, Centennial, and Vonage also provide the same services.

Last month, the City of Fort Wayne launched 311, a new “One Call to City Hall” program designed to improve customer service.

The public now can dial 311 to get quick and easy access to non-emergency City services. Several City departments are part of the initial rollout. Those departments are Solid Waste, Neighborhood Code, Parking Control, Street Department, Property Management, Sign and Signal Operations, and Right of Way. Additional departments, including Animal Control, Water Maintenance and Traffic Engineering will be added in the near future. The public may also dial 427-8311 to access the call center.

Hours for the 311 call center are 7:30 a.m.-5:30 p.m. Monday-Friday.